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For those coming to CHEO for a scheduled appointment please make sure to complete it no sooner than 48 hours before your scheduled appointment. Additional safety precautions remain in place – including, physical distancing, masking, and handwashing, to name a few.Ĭomplete your online screen. Make sure to complete our entrance screening before coming to CHEO. Rest assured, if you, as part of the care team, cannot come onsite due to sickness, we will work with you to make sure your child/youth has support. Anyone who is sick will not be allowed to enter. To make sure we are always putting safety first and minimizing any chance of transmission of infections during the COVID-19 pandemic, anyone who comes to CHEO, including parents and caregivers, is screened before entering, including being asked whether they (or anyone living with them) have travelled outside of Canada in the past 14 days. CHEO is safeĬHEO remains a safe place for you to come with your child/youth. Read the "Entering CHEO" section below to learn more.

This will help us limit the number of people in the building and ensure the safety of your loved ones. sibling, extended family member, friend, etc.-but not a designated parent/caregiver.Īt this time visitors are not permitted. Visitor: Someone who is part of a child or youth’s family or support network-e.g. A parent/caregiver is never considered a visitor because they are a vital part of the care team. A parent/caregiver can be designated by a patient. parent, grandparent, older sibling, legal guardian, etc. Parent/caregiver: Someone who is over 14 years old and helps a child or youth with activities of daily living – e.g. For this reason, parents/caregivers will never be separated from their child. They are actively working with us as part of their child’s care team, providing vital health information only they would know and giving emotional support in a way only a parent or caregiver can. When parents and caregivers come with their child or youth to CHEO, they arrive not as visitors, but as part of the care team. Parent/caregiver presence policy and visitor policy:

Please bring a digital or paper copy of your proof of vaccination if you have it, and be prepared to show it along with one piece of ID.

CHEO asks everyone about their vaccination status as part of our entrance screening.

Reminder: bring your proof of vaccination to CHEO If you have general questions about the COVID-19 virus, visit the Ottawa Public Health website. If you need non-urgent medical advice, please contact your family physician or pediatrician, or contact TeleHealth Ontario. In emergencies, please visit your local Emergency Department. Note: this phone line is not able to provide medical advice. If you have questions about CHEO's COVID-19 response, call our hotline: 61, ext. Parent/caregiver presence policy | COVID-19+ admissions dashboard | Coming to CHEO | Vaccination | Testing | Virtual Care | PPE and preventing the spread of infection | Pharmacy and medications | More resources and supports Coming to CHEO?įill out your online self-screening Can't find what you're looking for? We hope you have a good visit onsite and wonderful day! Jump to the information you need

You are safe when you come to CHEO and we always strive to deliver exceptional care.

If you don’t find what you’re looking for, please contact us at and we’ll be happy to help. Welcome to CHEO! We know that information changes quickly during the pandemic and we’ve put together this page to help you find popular topics, questions and answers.